The perfume of sandalwood, rosebay or jasmine cannot travel against the wind. But the fragrance of virtue travels to the ends of the world. (The Dhammapada)
incense-traditions.ca treats incense with the respect its cultural heritage and fragility deserve. All our incense is pure. No added chemicals. No accelerants. No oils. No artificial perfumes. No wood cores. Local sourcing from Bhutan, Mongolia and Tibet. All prices in $CAD.
IMPORTANT NOTE: All deliveries to the USA are temporarily suspended. As of August 29, 2025, all tariffs imposed by US Customs had to be pre-paid in full before shipping. Products from China – in our case, incense from Tibet and Mongolia – are subject to tariffs exceeding 50%. Even Bhutanese incense is subject to a tariff of 30% (as at early-Sept.). And frankly, the new paperwork involved was too much of a hassle. So, we decided to temporarily suspend all shipments to the US until current policy changes.
GENERAL SHIPPING INFO: Under normal circumstances, we ship and email tracking info within 3 days (holidays/ uncertain times excepted). We check shipped status regularly and request that customers do the same. We are not responsible for undelivered products. If the customer’s residence/ business is not in a ‘safe drop-off zone’, please inform us on the order form.
TRACKED SHIPPING WITHIN CANADA: FREE on orders over $100 – this amount includes provincial/federal taxes. For orders under $100. Tracked shipping is $10. Canadian customers please note: orders are sent via our courier to the Province or Territory of residence. Approx. 5-10 business days to Provinces and up to 20 days to NU, NT and YT. Canadian customers are charged GST/HST based on province/territory.
TRACKED SHIPPING TO: AUSTRIA, BELGIUM, DENMARK, FINLAND, FRANCE, ICELAND, IRELAND, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SPAIN, SWEDEN, SWITZERLAND. $35 for all orders less than 900g. 10-21 business days.
TRACKED SHIPPING TO MEXICO, LATIN AMERICA, AUSTRALIA, SINGAPORE, NEW ZEALAND, SLOVENIA, GREECE, CZECH REPUBLIC, UAE: $40 for all orders less than 900g. 10-85 business days..
We do not ship to countries not noted above.
RETURNS ACCEPTED WITHIN CANADA ONLY: Products must be in original unopened package. Return postage is the responsibility of the customer. Contact us within 3 business days of receipt for more info.
RE BREAKAGE: We pack very well are not responsible for breakage once the order is in transit.
DISCOUNT COUPONS: Purchases of $140 or more receive a 15% discount on any 1 item (*excluding products valued at $98+) on their next purchase. This includes Sale & Broken Stick items. Multiple discount coupons can be combined at one time.
THE USE OF MUSK: Musk from civets and musk-deer were once a staple. In 1993, the PRC outlawed animal musk. Today, every reputable incense-maker uses a form of artificial musk.
THE USE OF PANGOLIN SCALES: No reputable uses scales of the endangered pangolin. However scales of various kinds are used in numerous Himalayan incense preparations. Some sources state that the major difficulties have arisen due to simple mistranslations between Chinese and Tibetan languages. In Tibetan, this scent-producing ingredient is known as “shell scale scent”, not necessarily referring to any particular animal or fish. Chinese translates this as 貝甲香 — which has often been interpreted as meaning ‘pangolin scales’. Other scholars think “shell scale scent” refers ‘naga sea-shells’ – a shell long imported to Tibet. Our Bhutanese specialist said that the words refer to the gill cover (operculum) of a fish. And to complicate matters, a similar word, ‘na gi’ refers to ‘medicinal seed’. If we discover that real pangolin scales are used, we’ll delete the product immediately.
USE OF PRODUCT: It’s inadvisable to use incense when pregnant, especially incense formulated with saffron. Please use incense products responsibly and for enjoyment only. They are not intended to replace advice given by a licensed healthcare professional and incense-traditions.ca does not recommend the use of incense for the treatment of any health problem. Incense-traditions.ca assumes no liability and takes no responsibility for misuse. Because most incense recipes are not disclosed, those with a history of allergy should exercise caution.
GENERAL INQUIRY? CONTACT US.
